Clear terms mean better partnerships. Here's exactly what you can expect when you work with Harris Vision: licence rights, payment, data ownership, and dispute handling without the legal fog. Why leave room for confusion?
Simple language
No jargon, just workable terms.
Fair-use safeguards
Protection for both sides.
London jurisdiction
England and Wales govern the agreement.
Agreement overview
These Terms of Service define the relationship between Harris Vision and the client entity. They start on the first invoice date or dashboard deployment, whichever comes first. No separate master agreement? Then this page applies.
We keep the structure lean. The agreement covers service scope, licence use, payment timing, support boundaries, and how we handle cancellation or termination. Why bury the essentials?
Licence scope
Your team gets a non-exclusive, non-transferable right to use the dashboard for internal business purposes. Need white-label rights? That can be licensed separately. Simple enough?
Internal use, within your organisation.
Use the dashboard for internal analysis and reporting. Share access with authorised staff only.
Export your own data, subject to the service order and any agreed limits.
Request white-label rights separately if you need your own branding. Why guess?
These limits protect the product.
No reverse engineering, copying, reselling, or public display without our written consent.
No attempts to bypass fair-use controls or security protections.
No transfer of licence rights to another business unless we agree in writing.
Ownership
You own the data you put in. We retain the intellectual property in the dashboard code, AI models, templates, and configurations we create. That split is deliberate, and it keeps projects clean.
Customisation
We can add bespoke features, branding, or deployment options under a separate order. If the build changes the commercial shape of the project, the paperwork changes too.
Payment terms
Monthly or annual billing is set out in the service order. Invoices are due within 14 days. Late payment can lead to a pause after seven days' notice. Clear, fair, and not much mystery.
Billing cycle
Monthly or annual, as agreed in the service order.
Invoice terms
Payment is due within 14 days of issue.
Late payment
We may suspend service after seven days' notice if payment remains outstanding.
VAT
All fees are exclusive of VAT unless stated otherwise.
Why this matters
When billing is explicit, projects stay calm. No awkward surprises. No endless back-and-forth. Just clear service terms London clients can review quickly.
Need a different payment structure?
Tell us before deployment and we'll build it into the order.
Risk and liability
We keep liability proportional to the service. The cap is the fees paid in the previous 12 months, and we don't accept indirect or consequential losses. That said, what about fraud or personal injury? Those rights stay untouched.
Total liability is capped at fees paid in the preceding 12 months.
We're not liable for events beyond reasonable control.
No liability for consequential or indirect losses.
Nothing excludes liability for death, injury, or fraud.
Termination
The agreement renews automatically unless either side gives 30 days' written notice. For material breach, there's a 14-day cure period. Simple, balanced, and predictable.
The initial term is whatever the service order says. After that, it renews automatically unless 30 days' written notice is given. Why complicate the basics?
Either party can terminate for material breach if the breach isn't fixed within 14 days of notice.
After termination, we'll export client data within 30 days, then securely delete it. Confidentiality and IP clauses survive the end of the service.
Disputes
These terms are governed by the laws of England and Wales, with the courts of London having exclusive jurisdiction. Before anyone reaches that point, we'll first try mediation through a recognised ADR body. Fair, right?
Review the terms
We're happy to walk through the terms line by line. If you need a tailored licence, a different payment rhythm, or specific data handling clauses, let's sort it before launch.